Customer Service Representative – 3-Month Contract
Hays · Londres et périphérie
Job description
About the role
We are looking for a dedicated, customer‑focused Customer Service Representative to join a fast‑paced mini contact centre. You will be the first point of contact for a wide range of enquiries, handling 50‑100 inbound calls per day while delivering calm, solution‑oriented support.
Key responsibilities
- Answer inbound customer calls efficiently and professionally.
- Assist with password resets and access issues within our ecosystem.
- Provide accurate information and resolve queries promptly.
- Maintain detailed records of customer interactions and follow‑up as required.
- Participate in regular training sessions to stay updated on systems and processes.
Required profile
- Strong communication skills and a customer‑centric attitude.
- Ability to remain calm and solution‑focused under high call volume.
- Attention to detail and good record‑keeping habits.
- Willingness to engage in continuous learning and training.
Required skills
What we offer
- Structured training to ensure confidence in the role.
- A supportive team environment.
- Potential contract extension based on performance and business needs.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Kingdom.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
5 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Hays
Londres et périphérie