Dental Receptionist – Front Desk at Oxford Practice

About the role

We are looking for a friendly and professional Receptionist to be the first point of contact at Wantage House Dental Practice in Oxford. You will welcome patients, manage appointments and support the clinical team, ensuring a smooth and pleasant experience for everyone who walks through our doors.

Key responsibilities

• Greet patients and visitors with a warm, professional demeanor.
• Manage the appointment diary using Dentally software and keep patient records up‑to‑date.
• Process payments, handle administrative paperwork and maintain accurate financial records.
• Coordinate with dentists, dental nurses and practice managers to keep daily operations running efficiently.
• Promote and upsell dental services and products where appropriate.
• Maintain a clean and welcoming reception area.

Required profile

• Previous experience in a customer‑service or receptionist role is desirable.
• Confident communicator with a professional and approachable manner.
• Ability to multitask and stay calm under pressure in a busy environment.
• Strong attention to detail and reliable attendance.

Required skills

• Proficiency with Dentally software for scheduling and record keeping.
• Good IT skills for handling bookings, payments and basic office equipment.

What we offer

• Supportive team environment within a clinically led dental group.
• Opportunities for training, professional development and career progression across a network of over 220 practices.
• Free parking or convenient pay‑and‑display options.
• Work in a historic building with original stained‑glass windows, located near a café and shopping district.