Digital Business Analyst – 12‑month Fixed‑Term (Hybrid)

About the role

We are seeking a Digital Business Analyst to join Lush’s digital team in London on a 12‑month fixed‑term contract. Working hybrid (three days in‑office), you will help shape our stock and inventory tools across global markets, supporting product development and data centralisation initiatives.

Key responsibilities

• Gather, validate and document business requirements through shop visits, document analysis and stakeholder interviews.
• Create and maintain functional specifications and detailed tickets for the development team.
• Collaborate with legal, financial, technical and operational stakeholders to define change requirements.
• Analyse the impact of new features on business architecture, data modelling and business intelligence.
• Perform cost‑benefit analysis and communicate business strategies to relevant parties.

Required profile

• Strong analytical mindset with experience in documenting and managing business requirements.
• Ability to work with cross‑functional teams and communicate solutions clearly.
• Attention to detail and ability to keep documentation traceable and up‑to‑date.

Required skills

What we offer

• Hybrid working model (3 days on‑site).
• Competitive salary range £32,500‑£45,000 per year.
• Opportunity to contribute to a purpose‑driven, Living‑Wage certified company.