Direct Sales Agent

About the role

Digicel is seeking a Direct Sales Agent to promote its Digicel+, prepaid and postpaid product portfolio. You will work directly with new and existing customers, delivering exceptional service and driving sales through up‑selling and cross‑selling.

Key responsibilities

• Achieve at least 70% of assigned sales targets.
• Use prescribed CRM tools to record contacts, appointments and outcomes.
• Make daily, weekly and monthly customer contacts to meet conversion goals.
• Sell a mix of Digicel products and services according to targets.
• Accurately record orders, applications and customer interactions.
• Provide honest, business‑like responses to customer inquiries and resolve complaints.
• Maintain professionalism as an external ambassador of Digicel.
• Manage stock of devices and track repair services.
• Canvass assigned territories and deliver sales presentations.

Required profile

• Minimum 5 CXCs passes inclusive of Mathematics and English or equivalent.
• Previous sales experience or relevant experience in a similar role.
• Good computer skills with knowledge of the internet and mobile applications.

Required skills

• Proficiency with CRM tools.