Domestic Abuse Support Worker

About the role

We are seeking a Domestic Abuse Support Worker to join a specialist accommodation service in Sandwell, providing trauma‑informed case management, safety planning and practical housing support to victims and survivors living in refuge accommodation.

Key responsibilities

• Manage a caseload of residents, ensuring personalised support that reflects individual needs and risks.
• Conduct comprehensive risk and needs assessments and develop safety and support plans.
• Deliver one‑to‑one and group interventions using a person‑centred, trauma‑informed approach.
• Collaborate with partner agencies and contribute to Multi‑Agency Risk Assessment Conferences (MARAC).
• Support clients in building confidence, independence and long‑term resilience after abuse.

Required profile

• Demonstrated experience supporting victims and survivors of domestic abuse.
• Ability to work with vulnerable adults in a residential refuge setting.
• Female (occupational requirement under Equality Act 2010).
• Full‑time availability Monday‑Friday, 9am‑5pm.
• Knowledge of trauma‑informed practice and safety planning.

Required skills

What we offer

• Permanent full‑time contract (37.5 hours per week).
• Salary range £24,784 – £25,492 per annum plus benefits.
• On‑site role within a dedicated refuge environment.
• Opportunities for professional development in domestic abuse intervention.