Dual Site Community Manager

About the role

The Dual Site Community Manager will lead an autonomous business unit, overseeing operations, team members, and resources to meet financial and operational goals while creating a vibrant, safe, and welcoming community for residents.

Key responsibilities

• Lead the team to deliver memorable resident experiences and exceed expectations.
• Partner with marketing to develop local leasing strategies, implement campaigns, and achieve occupancy and revenue targets.
• Manage financial performance, prepare budgets, forecast, and conduct regular P&L reviews.
• Ensure health and safety compliance, conduct property inspections, and oversee maintenance and refurbishments.
• Handle tenancy management, including inspections, evictions, and fee collection.
• Develop team capabilities, assess training needs, and support succession planning.

Required profile

• Good general education with strong organisational and multi‑tasking abilities.
• Proven experience in leasing performance and property operations management.
• Leadership experience with a track record of service excellence.
• Knowledge of UK landlord/tenant legislation and health & safety policies (IOSH or NEBOSH preferred).

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with property management software.
• Numerical and analytical skills for budgeting and financial reporting.