Events Coordinator – Hospitality & Ticket Management

About the role

HSBC is seeking an Events Coordinator to support its UK Centre of Excellence for hospitality events. The role is hybrid, based in London, and will involve managing ticketing, delegate communications, and partner relationships across a portfolio of high‑profile sporting and cultural events.

Key responsibilities

• Manage allocations, requests and ticket distribution for hospitality projects such as Royal Albert Hall boxes, Twickenham, Leeds Arena and Liverpool M&S Bank Arena.
• Oversee delegate management, including handling a shared inbox, responding to clients and internal stakeholders, and supporting event managers on key HSBC events.
• Create event communications – save‑the‑dates, invitations, joining instructions, host briefings and post‑event surveys.
• Support implementation and development of Eventogy, the invitation platform, by building templates and user guides.
• Coordinate ticketing for global brand partnerships (e.g., Open Golf, Badminton Women’s Open, Tottenham Hotspur) in collaboration with the Global Brand Partnerships team.
• Manage the HSBC Colleague Art Pass distribution and corporate memberships with partner galleries and museums.
• Maintain community content on the intranet, produce newsletters, and process invoices, purchase orders and budget updates.
• Onboard new suppliers and help develop policies for the newly formed UK Centre of Excellence.

Required profile

• Proven experience in corporate hospitality and events management.
• Excellent written communication skills for drafting invitations and client correspondence.
• Ability to work proactively in a fast‑paced, small‑team environment.
• Self‑starter attitude with willingness to seek support when needed.

Required skills

• Advanced proficiency in Microsoft Excel.
• Strong skills in Microsoft Word.
• Competence with Microsoft PowerPoint.
• Experience using Eventogy or similar invitation platforms.