Executive Operations Manager

About the role

The Executive Operations Manager is a trusted partner to the CMO, turning strategy, priorities and decisions into coordinated execution across the organisation. The role works across strategy, operations, project/programme management and executive support, spotting risks early and providing coordination, challenge and support so that commitments become measurable outcomes. It suits a highly organised operator who enjoys solving problems in a fast-moving environment.

Key responsibilities

• Act as a partner to the CMO, keeping a live view of strategic priorities and commitments and surfacing blockers, risks and dependencies before they become visible
• Drive accountability and follow-through across key initiatives, and support executive reporting, board materials and strategic communications
• Provide programme and project management where needed: governance, milestones, success measures, stakeholder coordination and escalation
• Build strong relationships across the organisation, act as a central coordination point and represent the CMO in selected meetings and working groups
• Solve complex, ambiguous or sensitive issues and recommend practical improvements to ways of working
• Champion AI and automation, identify workflow simplification opportunities and introduce tools that increase productivity

Required profile

• Proven experience supporting C-Suite or senior leadership with execution of strategic initiatives in a complex organisation
• Exceptional organisation and prioritisation, able to run multiple projects simultaneously
• Excellent communication, influencing and stakeholder management, especially with Sales, Consulting, Operations, Marketing, Finance and HR
• Strong commercial acumen, judgment and discretion with confidential information
• Nice to have: technology, software or professional services experience, and experience leading organisational change or transformation

Required skills

• Operational cadence design, performance dashboards and metrics-driven decision-making
• Strong understanding of AI, automation and productivity tools

What we offer

• Flexible working hours and a generous PTO allowance
• MacBook provided to all employees, with extra support for remote workers to set up home offices
• Time Away Policy: 26 weeks fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, egg freezing and women's health needs