Field Service Engineer - London

About the role

TOMRA, a global leader in recycling and circular economy solutions, is hiring Field Service Engineers across London and the South East as it enters a growth phase ahead of the Deposit Return Scheme launch in 2027. As a Field Engineer you will maintain, repair and optimise equipment at customer sites, with a mix of planned and reactive work in a safety-focused environment. The role suits early-career engineers and offers strong opportunities to learn and grow.

Key responsibilities

• Install, maintain and repair TOMRA Reverse Vending Machines (RVMs) at customer sites
• Support the installation, commissioning and roll-out of new machines as TOMRA expands across the UK
• Diagnose and resolve mechanical and electrical issues, carrying out preventative maintenance and reactive repairs
• Build relationships with customers and site contacts, providing professional and friendly service
• Travel throughout the region, with occasional overnight stays when required
• Record service activities, machine status and updates using digital systems and tools
• Share feedback and contribute to continuous improvement while maintaining high safety standards

Required profile

• A curious, solution-oriented mindset with strong attention to detail
• Customer-focused approach with clear, confident communication
• Foundation in electro-mechanical systems and interest in analysing, testing and repairing complex equipment
• Comfortable working independently and within a supportive team
• Flexibility to travel and manage your own schedule in a field-based role
• Full UK driving licence

Ways of working

• Follow established safety procedures, including TOMRA Safe and LOTO standards
• Occasional approved overtime and weekend working; from October 2027 the position moves to a rota-based shift pattern including weekend coverage

What we offer

• Competitive salary and comprehensive benefits package
• Health insurance (option to add family)
• 10% non-contributory employer pension contributions
• Tenure Leave, with more accruable after 5+ years of service
• Company bonus and paid overtime