Field Service Engineer (M4 Corridor - Swindon / Reading / Bristol / South Wales)

About the role

SWARCO Smart Mobility Solutions / EVOLT Charging Ltd is looking for a Field Service Engineer to cover the M4 corridor, from Reading through Swindon to Bristol and South Wales. This is a hands-on role for someone who enjoys fault finding, working with tools and solving technical problems, providing on-site and remote support to customers so that charging infrastructure operates safely, reliably and efficiently.

Key responsibilities

• Daily servicing and maintenance of customer EV charging stations
• Diagnose and resolve electrical, hardware, software and network faults
• Complete repairs, including replacement of faulty parts and components
• Support installation, commissioning, preventative maintenance, upgrades and warranty activities
• Provide remote technical assistance to customers and field teams when required
• Maintain service records, daily worksheets and company vehicle mileage
• Manage and replenish spare parts stock
• Work with technical, engineering and customer service teams and support service contracts to meet response times and service levels
• Follow safety procedures and electrical and EV charging standards, and take part in an on-call rota of about one week in five, Monday to Monday

Required profile

• At least 2 years' experience in a technical support or field service engineering role
• Proven track record of servicing, maintenance and repairs
• Comfortable working with electrical equipment and diagnosing faults; full training provided
• Ability to work independently and as part of a team, with good communication skills
• Full UK manual driving licence, right to live and work in the UK, and no more than 3 points on the licence
• Desirable: experience in EV charging, automotive, clean energy or electrical engineering, remote technical support, on-call rosters, or relevant engineering qualifications

Required skills

• Use of a multimeter and continuity testing
• Strong fault-finding and diagnostic skills
• Confidence using tools

What we offer

• Full internal training and relevant certifications
• Company vehicle and the tools required for the role
• 33 days holiday pro rata (including bank holidays) and a day off for your birthday
• Employer pension contributions, Employee Assistance Programme and life assurance up to 6x salary
• A varied role within an expanding technical team in the EV charging industry