Forward Deployed Engineer - EMEA

About the role

Cursor is hiring a Forward Deployed Engineer for its EMEA team, based in London. You embed directly with customer teams as the engineer on the ground: you own an outcome, ship a production-grade SpaceXAI system that keeps running after you leave, and act as the technical feedback loop from the field back to product engineering. This is not a demo role.

Key responsibilities

• Lead discovery with the customer: orient in their codebases and workflows, find the real bottleneck and use case, and define clear success metrics.
• Design and ship production agents, AI applications and coding-agent workflows on Grok and the company's models, on live business processes and inside the customer's engineering organisation.
• Get a first version live in days, then harden it over weeks with rollout, monitoring and iteration from real usage.
• Own production quality: tracing, evals, debugging model or delivery failures, and latency and cost tradeoffs.
• Build the systems around the model (tools, MCP servers, retrieval, rules, skills, CI gates and evals) and integrate them into the customer's auth, data, workflow and delivery systems.
• Measure outcomes such as revenue, cost, hours saved, error rate, cycle time and escaped defects, not seat adoption.
• Work with Staff+, platform and domain leaders, and leave the customer team able to run what you built.

Required profile

• 5+ years of experience in software engineering, machine learning engineering or data science.
• Has owned a customer or operator outcome, not just a slide or prototype.
• Has built and owned AI-native workflows or agents in production and debugged real production failures.
• Has handled production reliability: metrics, alerts, safe rollouts and incident response.
• Thrives in ambiguity and does not need a complete spec before starting.
• Able to talk to working engineers and to a VP.

Required skills

• Writing and reviewing production code in Python, JavaScript/TypeScript (other languages welcome).
• End-to-end work: frontend, backend, infrastructure and prompt iteration.
• Nice to have: 2+ years in a customer-facing role, hands-on depth in agents and tool-calling, eval harnesses, retrieval and context systems, CI/CD or developer platforms, and prior experience as a forward-deployed, solutions or platform engineer.