Forward Deployed Engineer - London

About the role

OpenAI's Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. Forward Deployed Engineers lead complex end-to-end deployments of frontier models in production alongside strategic customers, owning discovery, technical scoping, system design, build and production rollout, and working directly with customer engineering and domain teams. The role is based in London with a hybrid model of 3 days in the office per week, relocation assistance and travel of up to 50%.

Key responsibilities

• Own technical delivery across multiple deployments, from first prototype to stable production
• Build full-stack systems that deliver customer value and sharpen how the company learns
• Work closely with customer teams, understand their needs and guide adoption of what you build
• Scope work, sequence delivery and remove blockers early
• Make trade-offs between scope, speed and quality, adjusting plans to protect delivery
• Contribute directly in the code when progress or clarity depends on it
• Codify working patterns into tools, playbooks or building blocks that others can use
• Share field feedback that helps Research and Product understand where models succeed and where they can improve

Required profile

• 5+ years of engineering or technical deployment experience, including customer-facing work
• Experience scoping and delivering complex systems in fast-moving or ambiguous environments
• Experience building or deploying systems powered by LLMs or generative models
• Able to simplify complexity and make fast, sound decisions under pressure
• Clear communication with engineers, product teams and customer stakeholders, and ability to spot risks early

Required skills

• Writing and reviewing production-grade code across frontend and backend using Python, JavaScript or comparable stacks
• Understanding of how model behaviour affects product experience