French Speaking Customer Service Advisor
French Selection · Cambridge
Job description
About the role
A well-established and trusted UK brand operating on a global scale is looking for a French-speaking Customer Service Advisor based in Cambridge. The position is fully office-based, open Monday to Friday, and pays up to £32,000 per year depending on relevant experience.
Key responsibilities
- Provide first-line support to customers by resolving queries about the company's products and services
- Handle incoming queries by phone, email and live chat
- Ensure all calls are logged accurately
- Analyse data and respond accordingly
- Schedule engineering service calls
- Provide customer training on products
- Monitor and report issues as needed, and carry out other tasks assigned by management
Required profile
- Fluent French, written and spoken, is essential
- Experience in customer service or first-line technical support is beneficial
- Excellent communication skills
- Customer-focused with a high attention to detail
Required skills
- Good IT skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Kingdom.
Salary: Customer Service Advisor Based on 49 job offers in the United KingdomSalaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 15 hours ago
Expires 1 month from now
5 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
French Selection
Cambridge
Related job offers
-
German and Dutch Speaking Customer Service Advisor
French Selection London -
Customer Support Advisor (FTC)
Hometree Group Stoke-on-Trent -
Shared Services Support Officer
Transport for NSW Newcastle Ouest -
Welfare and Affordability Officer
Bristow and Sutor Group Redditch -
Client Services Executive - Property Tax
ryan Manchester