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Front Desk Receptionist

BCO Beauty Group · Londres

🇬🇧 English
booking software

Job description

About the role

As the first point of contact for BCO London Salon, you will create a welcoming atmosphere for clients, manage appointments and ensure smooth daily operations. This role combines customer service excellence with administrative efficiency in a stylish hair and beauty environment.

Key responsibilities

  • Greet and welcome clients upon arrival.
  • Manage appointment bookings, confirmations and cancellations.
  • Answer phone calls and respond to messages promptly.
  • Process payments and handle cash or card transactions.
  • Maintain accurate client records and update the salon database.
  • Support the day‑to‑day running of the salon, including basic administrative tasks.

Required profile

  • Excellent customer service and communication abilities.
  • Professional, reliable and well‑presented appearance.
  • Fluent English; additional languages are a plus.
  • Strong organisational and multitasking skills.

Required skills

  • Experience with booking software (advantageous).

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec BCO Beauty Group.
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Published 3 months ago

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BCO Beauty Group

Londres