Full‑Time Hotel Bellboy – Front‑Desk Luggage Assistant

About the role

We are looking for a full‑time Hotel Bellboy to be the friendly face at the entrance of Pullman London St Pancras. You will welcome guests, assist with luggage and help create a warm first impression throughout their stay.

Key responsibilities

• Greet guests with genuine warmth from arrival to departure.
• Assist guests with luggage handling and guide them to the reception or their rooms.
• Provide information about hotel services and direct guests to relevant departments.
• Maintain a tidy and welcoming front‑door area.
• Communicate guest needs to housekeeping, concierge and other teams to ensure smooth operations.

Required profile

• Passionate, welcoming and extroverted personality.
• Flexibility to work varied shifts, including weekends and holidays.
• Legal right to work in the United Kingdom.

Required skills

• Excellent communication and interpersonal abilities.
• Strong customer‑service orientation.
• Ability to handle physical tasks such as lifting luggage.

What we offer

• Competitive salary of £31,535 per annum (£15.55 per hour).
• Two complimentary Bonus Breaks at Accor hotels in the UK each year.
• Pension scheme, employee benefit card with worldwide Accor discounts.
• Free meals during shifts, access to the hotel gym.
• Up to 33 days of annual leave.