Global Head of Sales - FCM Meetings & Events

About the role

The Global Head of Sales leads and scales the commercial growth of FCM Meetings & Events worldwide, driving new business, client expansion and revenue across its full portfolio: Venue Finder, Managed Meetings, Group Travel, Event Management, Production and Creative Services, and Strategic Meetings Management (SMM) for enterprise clients. The role is accountable for profitable growth and margin mix optimisation across all markets.

Key responsibilities

• Own the global sales strategy, set revenue targets per service line and lead the global sales team, including new business and client growth across FCM and Corporate Traveller brands
• Build a global pipeline, run targeted acquisition strategies and lead go-to-market for SMM, RFPs and senior client pursuits
• Grow and retain strategic accounts, govern upsell and cross-sell, and work with regional operations and client services
• Partner with Marketing on go-to-market campaigns, positioning and brand advocacy, and represent the business at industry events
• Work with Sales Enablement and Onboarding on training, the five-moment sales framework, SPICED methodology, Salesforce CRM discipline and tools such as Klue, Highspot and the Responsive bid platform
• Lead, coach and develop the global sales team across AMER, EMEA, APAC and AU, setting KPIs and performance expectations
• Own global sales reporting, forecasting and pipeline visibility, and work with Finance and Operations on pricing governance and deal structuring

Required profile

• Proven track record leading and scaling B2B sales teams in a global or multi-regional environment, with direct accountability for revenue targets
• Experience in Meetings & Events, corporate travel, professional services or a high-growth service business, including selling SMM programmes to enterprise clients
• Experience leading diverse, geographically distributed sales teams with accountability for revenue and margin
• Minimum of 10 years' experience leading global or multi-regional sales teams
• Bachelor's degree in Business Administration, Marketing or a related field; Master's degree or equivalent is advantageous

Required skills

• Salesforce CRM (preferred)
• SPICED or Challenger sales methodology
• Experience in a global matrix organisation

What we offer

• Travel discounts through the in-house travel team
• Career development, training and support
• Monthly awards nights, global conferences and end-of-year balls
• An active hour each week for fitness or wellbeing
• Health cash plan covering dental, optical and chiropractic care
• Financial wellbeing support, pension scheme, share options, EV scheme and salary sacrifice benefits