GP Practice Governance Officer

About the role

We are seeking an experienced GP Practice Governance Officer to lead and continuously improve our governance, compliance and quality assurance systems. This strategic, non‑patient‑facing position works closely with the leadership team to ensure regulatory excellence and support our ambition of achieving CQC Outstanding.

Key responsibilities

• Lead and maintain the practice's governance, compliance and quality assurance framework.
• Maintain expert knowledge of CQC regulations, Key Lines of Enquiry (KLOEs) and healthcare legislation.
• Prepare for and coordinate CQC inspections, ensuring evidence is maintained across all five CQC domains.
• Monitor changes to CQC guidance and update policies, procedures and SOPs accordingly.
• Develop and maintain governance structures, policy libraries and document control systems.
• Coordinate internal audits and quality improvement initiatives.
• Manage complaints procedures and investigations in line with CQC standards.
• Develop and maintain health and safety policies, risk assessments and compliance documentation.
• Monitor infection prevention and control procedures and equipment safety.
• Maintain staff compliance records, including DBS checks, mandatory training and onboarding documentation.
• Produce governance reports for the leadership team and identify opportunities for continuous improvement.
• Proactively identify risks and implement practical solutions to strengthen compliance and governance.

Required profile

• At least 3 years’ experience in governance, compliance or quality assurance within a GP practice, private GP clinic, primary care or NHS primary care setting.
• Recent experience in a GP or primary‑care environment (care‑home experience not considered).
• Strong knowledge of CQC regulations, KLOEs and relevant healthcare legislation.
• Proven ability to lead audit, risk and quality‑improvement programmes.
• Excellent organisational and documentation skills.

Required skills

• Document control systems

What we offer

• £22.00 per hour, 10 hours per week (1.25 days).
• Hybrid working – one day per week remote after an initial onsite period.