Group Operational Resilience Manager – Business Continuity

About the role

This role offers a hands‑on opportunity to strengthen the resilience of a critical business unit within a leading UK bank. You will be part of the GCOO Business Resilience Office, ensuring the organisation can prepare for, respond to, and recover from disruptions.

Key responsibilities

• Develop, maintain and test Business Continuity Plans, Business Impact Assessments and Important Business Services activities.
• Support incident response at Bronze level and coordinate response for Silver and Gold incidents when required.
• Plan and deliver resilience testing and exercises, capture outcomes and drive continuous improvement.
• Provide governance, reporting and stakeholder engagement to embed resilience awareness across GCOO.
• Contribute to the improvement of tools, templates and ways of working within the broader Group resilience community.

Required profile

• Strong background in business continuity or operational resilience within a regulated or complex organisation.
• Proven experience supporting or leading live incidents across planning, response and recovery.
• Excellent organisational, collaboration and calm execution skills, especially during incidents.

Required skills

What we offer

• Competitive salary range (£65,385 – £72,650 per year).
• Hybrid working model with at least two days per week in the office.
• Opportunities for professional growth within a pioneering, purpose‑driven bank.