Head of Agents

About the role

CoinPoker, a crypto-poker platform founded in 2017, is hiring a Head of Agents to build and run its agent programme. The role is fully remote and covers finding and vetting agents, negotiating their terms, designing commission structures, running the team of agent managers and owning the programme's performance.

Key responsibilities

• Own the agent programme end to end: market selection, sourcing, vetting, onboarding and relationship management.
• Set the commercial strategy, including growth targets and the order in which markets are entered.
• Own the commission budget and hold the programme to its profit targets.
• Define agent policy: permitted territories and channels, vetting standards, performance thresholds and grounds for removal.
• Negotiate agent terms and commission structures, securing internal sign-off first.
• Own agent settlement, reporting and dispute resolution, and act on regular reviews of each agent's downline.
• Monitor net rake and cohort retention, escalate underperformance early and reduce revenue concentration among top agents.
• Work with payments, fraud and VIP teams on agent-introduced player behaviour.
• Recruit and manage the team of agent managers, assign market coverage and set targets.
• Report monthly to senior management on performance, market penetration, agent results and competitor activity.

Required profile

• Experience working with agents and agent networks across LATAM, CIS and Asia, with existing contacts and a grasp of commission structures, downline tracking and settlement.
• Judgment on where agents are the right mechanism, based on payments, liquidity or reach rather than competitors' actions.
• Understanding of grassroots acquisition routes such as social and private poker communities, local card rooms and private game organisers.
• Commercial and analytical discipline: evaluating agents on net rake and retention, modelling economics before agreeing terms.
• Demonstrated experience building and leading commercial teams and developing managers.
• Vigilance over risks such as inflated downlines, incentivised sign-ups and bonus abuse.
• Experience owning an agent programme outright, or crypto settlement in markets with limited banking access, is strongly advantageous.

What we offer

• Competitive salary and performance-based bonuses.
• Fully remote work with flexible hours.
• A collaborative, inclusive team culture.
• Professional development and career growth.