Head Waiter/Waitress - Luxury Dining

About the role

Fundamental Hospitality is looking for an experienced and passionate Head Waiter/Waitress to join its teams across London's luxury dining destinations, including Gaia, La Maison Ani and Shanghai Me. The role is central to delivering seamless, memorable guest experiences in a fast-paced luxury environment.

Key responsibilities

• Lead service on the floor
• Support and motivate the front of house team
• Ensure the highest standards of hospitality are consistently maintained
• Create an atmosphere that keeps guests returning

Required profile

• Previous experience as a Head Waiter/Waitress in luxury hospitality or fine dining
• Exceptional guest engagement and communication skills
• Professional, charismatic and passionate about hospitality
• Ability to stay calm, organised and service-focused under pressure
• Proactive mindset and commitment to excellence

Required skills

• Strong understanding of service flow, team coordination and table management

What we offer

• Salary from £17.40 to £19.40 per hour plus tips
• Career progression within a globally expanding luxury hospitality group
• Training and development opportunities across internationally recognised brands
• Staff meals and generous dining discounts