Health Care Support Worker – Mental Health Hospital

About the role

Join Cygnet Appletree, a specialist mental health hospital for women near Durham, as a Health Care Support Worker. You will work 12‑hour shifts, both day and night, providing compassionate care to service users with complex mental health needs.

Key responsibilities

• Support day‑to‑day running of the service, allocating duties safely and effectively.
• Provide physical and emotional assistance, encouraging independence and wellbeing.
• Assist with medical and welfare needs, documenting and reporting as required.
• Maintain a safe, clean environment and uphold safeguarding procedures.
• Collaborate with management and team members to deliver person‑centred care.

Required profile

• Genuinely driven to make a positive difference in people’s lives.
• Excellent communication skills and a strong team player.
• Sensitive, intuitive and able to create a trusting, stimulating environment.
• Passionate about empowering service users and supporting their independence.

Required skills

What we offer

• Starting pay £13.15 per hour, rising to £13.70 after 18 months.
• Annual earnings potential of £29,000‑£32,000.
• Apprenticeship scheme, flexible working, overtime opportunities.
• Regular coaching, appraisal, expert supervision and peer support.
• Employee discounts, Cycle‑to‑Work scheme and other health and financial benefits.