Hire Controller – Aberdeen

About the role

The Hire Controller will be based in Aberdeen and will manage the end‑to‑end process for customer equipment hire. You will ensure that tools and machinery are delivered and collected on schedule while providing a high level of service.

Key responsibilities

• Handle incoming customer inquiries and process hire agreements.
• Schedule deliveries and collections, coordinating with depot teams.
• Maintain accurate customer records and update hire orders in the system.
• Assist with stock accuracy checks and support inventory management.
• Resolve customer queries promptly and uphold service standards.

Required profile

• Strong communication and customer service abilities.
• Experience in logistics coordination, scheduling or hire order management.
• Attention to detail and problem‑solving skills.
• Ability to thrive in a fast‑paced, team‑oriented environment.
• Previous experience in tool or equipment hire is advantageous.
• Knowledge of health, safety and sustainability practices is a plus.

Required skills

• Basic IT proficiency, including database usage.
• Competence with office software such as Microsoft Office.