Hire Desk Controller – Construction Machinery

About the role

We are seeking a Hire Desk Controller to join a well‑established, independent hire company that specialises in construction machinery. You will work in a friendly environment with full autonomy, supporting a trusted customer base and ensuring smooth hire operations.

Key responsibilities

• Take inbound hire enquiries from customers.
• Complete all paperwork and administration for each hire.
• Check machine availability and verify that equipment inspections are up to date.
• Deliver high levels of customer service throughout the hiring process.
• Liaise with internal team members to coordinate bookings accurately and efficiently.

Required profile

• Previous experience in a Hire Desk Controller, Customer Service, or Administrative role, preferably within the construction industry.
• Experience in crane hire, powered access, or plant hire is advantageous.
• Strong communication, organisational and customer‑service abilities.

Required skills

• Salesforce (experience preferred).

What we offer

• Salary package between £35,000 and £45,000 per year.
• Incentivising holiday allowance.
• Company pension scheme.
• Full product training.