Hospitality Supermarket Assistant

About the role

As a Partner on the service counters you will showcase your passion for food, recommend recipes and build lasting relationships with customers, helping to reinforce the Waitrose brand.

Key responsibilities

• Maintain the highest presentation and hygiene standards on the food counter.
• Monitor stock levels to ensure popular products are always available.
• Handle open food safely, following health and safety protocols and reducing waste.
• Stay informed about new products and Waitrose’s food values such as animal welfare.
• Support the wider shop team with general shop‑keeping tasks when needed.

Required profile

• Strong communication skills for teamwork and customer interaction.
• Flexible approach to support the whole branch, including early starts, late finishes, evenings and weekends.

Required skills

• None explicitly listed.

What we offer

• Night premium of £3.75 per hour for shifts between 22:00‑06:00.
• Partner discounts – 25% at John Lewis and 20% at Waitrose after 90‑day membership.
• Leisure learning support up to £200 for approved courses.
• Generous holiday provision that increases with service length.
• Comprehensive pension scheme and life assurance.
• Access to exclusive Partnership hotels across the UK.