IFM Contract Manager – Heritage Campus

About the role

Join a prestigious heritage estate as an IFM Contract Manager, overseeing facilities management for the UNESCO World Heritage Old Royal Naval College campus. Reporting to the Head of Facilities Operations and Workplace Experience, you will lead hard FM and integrated services across a historic environment.

Key responsibilities

• Lead delivery of Hard FM / IFM services across the estate.
• Ensure compliance with statutory regulations and service level agreements.
• Drive performance against KPIs while minimising risk.
• Lead, develop and motivate operational teams of approximately 145 staff.
• Build and maintain strong stakeholder relationships.
• Support financial performance and budget control.
• Drive continuous improvement and innovation.

Required profile

• Proven experience in IFM / Hard FM environments.
• Strong technical knowledge of mechanical & electrical (M&E) systems and compliance.
• Experience managing teams and performance.
• Excellent stakeholder engagement skills.
• Data‑driven and solutions‑focused mindset.

Required skills

• Mechanical & Electrical (M&E) systems
• Compliance regulations
• Integrated Facilities Management (IFM)

What we offer

• Salary £58,000 – £60,000 per year plus a 5% bonus.
• Flexible Benefits fund of £1,300.
• Pension, healthcare and wellbeing support.
• Career progression opportunities.
• 26 days annual leave (excluding Bank Holidays).