Insurance Broking Branch Director (Hybrid)

About the role

Everywhen, a UK-based broking and advisory business of the Ardonagh Group, is looking for an Insurance Broking Branch Director for its Tonbridge office. The role is the senior leader at branch level, accountable for all aspects of branch business, including the delivery of the local P&L and growth through improved retention, cross-selling and new client sales. It is a hybrid position.

Key responsibilities

• Lead and support the team to deliver the best customer outcomes while meeting Consumer Duty requirements, working with the Regional Director to hit financial targets for the branch, region and the wider general insurance business.
• Drive and implement the regional strategy, oversee branch trading in line with budgets and review the market and competitors to spot opportunities and threats.
• Lead risk management, ensuring colleagues meet risk and quality assurance requirements and that trends are monitored so actions and mitigations can be put in place.
• Work with the Regional Director to identify barriers to retention and new sales, share good practice and highlight operational needs to optimise the customer journey, resources and workflow.
• Build and maintain key internal stakeholder relationships.

Required profile

• Experienced people leader with a strong track record of sales growth and revenue targets within a regulatory framework.
• Demonstrable management experience in insurance, with extensive knowledge of placement and insurer relationships.
• Proven record of top and bottom-line performance, organic and inorganic, and experience managing client relationships.
• Significant, proven experience managing a P&L budget.
• Able to improve business performance, income and employee engagement through effective sales planning.
• Strong commercial awareness and leadership of new ideas and innovation.
• Excellent communication and interpersonal skills, and flexibility to travel to various offices, including overnight stays.