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Insurance Operations Case Handler – 12‑Month Fixed‑Term

Lloyds Banking Group · Watford

Hybrid 31,379 - 33,030 GBP/year 🇬🇧 English

Job description

About the role

This 12‑month fixed‑term position is based in Watford and supports the Vehicle Operational team in delivering insurance claim services. The role operates in a hybrid model, requiring at least three days per week in the office, with a full‑time on‑site training period.

Key responsibilities

  • Handle daily operational delivery of insurance claim queries and critical issues.
  • Support the wider Vehicle Operational team to meet KPI targets and process standards.
  • Manage vehicle off‑road situations following accidents to minimise downtime and hire costs.
  • Oversee rental length management, including off‑hire bookings as required.

Required profile

  • Proven experience in vehicle off‑road management after accidents.
  • Ability to reduce vehicle downtime and control associated costs.
  • Experience coordinating rental periods and off‑hire processes.

Required skills

    What we offer

    • Competitive salary between £31,379 and £33,030 per year.
    • Hybrid working flexibility with a supportive office environment.
    • Opportunity to contribute to a sustainability‑focused car benefit scheme.

    Questions fréquentes

    Le salaire proposé pour ce poste est de 31-33k GBP par an. Le détail figure dans l'annonce.
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    Published 1 month ago

    Expires 5 days from now

    17 views · 0 interested

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    Lloyds Banking Group

    Watford