IT Systems Administrator – First Line Support (Temporary)

About the role

We are seeking an IT Systems Administrator to join a busy IT support team on a temporary basis. The role involves providing first‑line technical assistance to around 100 onsite users and supporting a wider user base across multiple locations.

Key responsibilities

• Deliver 1st line IT support for hardware, software and user account issues.
• Assist users with Active Directory, Office 365, Citrix and video‑conferencing platforms such as Teams, Zoom and Webex.
• Escalate complex problems to senior IT team members when necessary.
• Contribute to IT projects and ongoing system improvements.

Required profile

• Previous experience in 1st line or corporate IT support.
• Strong knowledge of Active Directory, Office 365 and Citrix environments.
• Excellent communication and problem‑solving abilities.
• Ability to work efficiently in a fast‑paced environment and deliver high‑quality customer service.

Required skills

• Active Directory
• Office 365
• Citrix
• Microsoft Teams
• Zoom
• Webex
• Azure AD (desirable)
• Endpoint Manager (desirable)

What we offer

• Hourly rate of £15‑£16.
• Temporary assignment until mid‑August.
• On‑site work at Euston, London.