Key Account Executive – Healthcare Waste Services

About the role

Join Tradebe UK as a Key Account Executive supporting GP practices and community pharmacies across Bristol, North Somerset and South Gloucestershire. You will be the primary contact for healthcare waste services, combining account management with operational oversight to ensure safe, reliable waste handling.

Key responsibilities

• Act as the primary point of contact for GP practices, community pharmacies and BNSSG stakeholders, delivering excellent customer service.
• Resolve day‑to‑day operational issues, support service changes and mobilisation activities, and proactively manage customer enquiries.
• Conduct regular site visits and stakeholder meetings, providing feedback to support service improvements and customer satisfaction.
• Perform site audits and monitor service performance, identifying improvement opportunities and ensuring compliance with waste management standards.
• Analyse audit findings and operational data, including Power BI dashboards, to identify trends, improve waste segregation and enhance service performance.
• Track actions through to completion, contributing to continuous improvement, innovation and sustainability initiatives.
• Deliver training and awareness sessions to healthcare staff on best practices in waste management.
• Develop and share practical guidance, resources and communications to support behavioural change and continuous improvement.

Required profile

• Proven experience in account management or customer‑facing roles within the healthcare or environmental services sector.
• Strong communication and relationship‑building abilities with healthcare professionals.
• Ability to travel regularly across the BNSSG region and work independently.
• Analytical mindset with experience interpreting operational data.
• Commitment to health, safety and sustainability standards.

Required skills

• Power BI (data analysis and dashboarding)