Laboratory Manager - Geochem, Orkney

About the role

SGS, a global inspection, verification, testing and certification company, is recruiting a Laboratory Manager for its Geochem business at the Orkney site. The post holder has overall responsibility for the development and maintenance of the operations infrastructure of all Geochem facilities, ensuring throughput, quality and compliance with the integrity programme.

Key responsibilities

• Plan and develop operational requirements so that production and quality objectives are met and client needs are served.
• Manage laboratory resources, including human resources, equipment, IT software and hardware, and training.
• Handle customer complaints and claims systematically and liaise with clients on technical matters.
• Lead, coach and develop the laboratory team and build a cohesive, motivated team focused on client service.
• Ensure health and safety procedures are adopted, implemented and communicated to all employees.
• Drive continuous improvement, including method development, service modification and broadening of accreditation scope.
• Control costs while maintaining service quality and set annual budget targets for revenue and profit.
• Handle SANAS accreditation matters and comply with the SGS quality management system.
• Develop budgets for local projects and new services and contribute to global Minerals structures.

Required profile

• BSc or National Diploma in Chemistry or equivalent; a business qualification is an advantage.
• Minimum of 7 years' experience in a commercial laboratory environment.
• Local technical product knowledge.