Lettings Administrator – Tenancy Co‑ordinator

About the role

This position is for a Lettings Administrator who will act as a Tenancy Co‑ordinator for a fast‑growing, award‑winning lettings agency in Bristol. You will work in a supportive, high‑performing team handling both tenancy renewals and new student tenancies, with a hybrid working pattern and no weekend commitments.

Key responsibilities

• Negotiate and manage student tenancy renewals.
• Liaise with landlords and tenants to secure agreements.
• Draft and process tenancy renewal documents.
• Coordinate upcoming student tenancies and ensure Right to Rent checks are completed.
• Draft tenancy agreements and maintain compliance.
• Set up and renew Rent & Legal Protection policies.
• Maintain accurate compliance and policy records.
• Support the deposit return process for Rent Collection and Let‑Only landlords.
• Communicate with landlords regarding deductions and return instructions.

Required profile

• Previous experience in lettings or property is desirable but not essential – full training provided.
• Good understanding of tenancy processes and Right to Rent checks.
• Excellent organisation, time‑management and attention to detail.
• Confident written and verbal communication.
• Approachable, professional and customer‑focused.
• Ability to work independently and as part of a team.

Required skills

What we offer

• Basic salary £28,000 with OTE up to £30,000.
• 25 days annual leave plus bank holidays (increasing with service).
• Hybrid working – office and remote.
• Regular paid company social events.
• Excellent training and development, including CePAP qualification funding.
• Supportive and sociable team environment.