Maintenance Manager

About the role

The Torridon is a family-owned, five-star boutique resort on 58 acres of parkland by Loch Torridon in the Scottish Highlands. It is looking for a practical, hands-on Maintenance Manager to lead the maintenance function across the resort. The role covers buildings, facilities, team accommodation, plant, equipment and guest areas, and involves planning preventative works, responding quickly to issues and working closely with every department to minimise disruption.

Key responsibilities

• Manage day-to-day maintenance, plan preventative works and record them across the resort
• Respond promptly to faults, repairs and guest-impacting maintenance issues
• Maintain guest areas, back-of-house spaces, team accommodation, plant rooms, equipment and outdoor facilities to a high standard
• Lead, support and motivate the maintenance team to deliver safe, efficient and high-quality work
• Work with all departments to agree priorities, communicate progress and minimise operational disruption
• Manage contractors, suppliers, maintenance stock, tools and records
• Support health and safety, fire safety, statutory inspections, compliance checks and safe systems of work
• Identify practical improvements supporting sustainability, energy efficiency and long-term asset care

Required profile

• Previous experience in maintenance management, facilities management, estates, building services or a similar role
• Experience leading, supervising or coordinating a small team
• Experience in hospitality, accommodation, leisure, tourism or another service-led environment is an advantage

Required skills

• Strong practical maintenance knowledge and sound technical judgement
• Good organisational skills, able to plan work, prioritise tasks and respond calmly to urgent issues
• Clear communication skills with colleagues, managers, contractors and suppliers
• Understanding of safe working practices, compliance requirements and record keeping