Manager, Forward Deployed Engineer

About the role

Notion is looking for a Manager of Forward Deployed Engineering on its Services team, based in London. You will lead a team responsible for the hands-on technical delivery of complex customer engagements, designing, building and deploying production-ready solutions that help enterprise customers integrate Notion as the operating layer of their business. The role combines people leadership, technical judgment and customer-facing delivery.

Key responsibilities

• Lead, coach and develop a team of Forward Deployed Engineers delivering complex enterprise engagements across EMEA.
• Create a high-performance team with clear expectations, strong technical standards, effective feedback and career development.
• Own the quality and outcomes of engagements from discovery and requirements gathering through design, implementation, launch and handover.
• Act as a trusted technical and delivery advisor to customer engineering, IT, security and business leaders.
• Guide the design, build and operation of custom agents, integrations, automations and data pipelines.
• Oversee large-scale content and data migrations, including discovery, scoping, data modelling, transformation logic, validation, cutover and post-migration optimisation.
• Review technical designs and implementation plans, identify delivery risks early and step in when an engagement needs senior technical leadership.
• Partner with Sales and Services leaders on qualification, feasibility, scoping, effort estimation, staffing and delivery planning.
• Help define and scale the operating model, including hiring, onboarding, delivery methodologies, quality reviews, documentation and engineering best practices.

Required profile

• 8+ years of experience in forward deployed engineering, solutions engineering, professional services, customer engineering, software engineering or a similar hands-on technical role.
• 2+ years managing, coaching or leading engineers responsible for customer-facing technical delivery.
• Strong track record of hiring, developing and retaining technical teams.
• Experience leading technical discovery, scoping, effort estimation and risk assessment.
• Customer- and outcomes-oriented approach, with good judgment on when to standardise versus customise.

Required skills

• Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL or Python, with the depth to review production-quality code.
• Hands-on experience with APIs, integrations, authentication, data transformation and production systems.
• Strong architectural judgment and debugging skills.
• Strong written and verbal communication, able to influence practitioners through to executives.

Nice to have: experience building or scaling a Forward Deployed Engineering function in a startup, deploying AI agents, designing AI workflows with MCP, APIs, LLMs, RAG or workflow orchestration, ETL/ELT and data migration tooling, and a track record of successful enterprise implementations.