National Account Manager - Existing Accounts

About the role

Sky Business, the business-to-business division of Sky, is looking for a National Account Manager focused on existing accounts. The role is based in London and is field-based, involving travel around the UK and regular visits to Sky offices, including the head office in Isleworth. It sits within the midmarket segment and reports to the Director of Midmarket.

Key responsibilities

• Drive demand generation and sales strategies for existing business accounts to meet revenue and growth targets.
• Refine the sales process with Sales Heads of Department and test new techniques, technologies and best practices.
• Build structured account plans and regular account reviews, and set base sales strategies per vertical (cross-up-sell, renewal and retention).
• Segment accounts by revenue potential, strategic value and growth opportunities, and identify risks such as churn and competition.
• Manage and optimise the sales pipeline, track pipeline metrics and monthly recurring revenue targets.
• Analyse market trends, competitor activity and customer feedback, and report monthly to the Director of Midmarket.
• Work with marketing, finance, commercial enablement, service operations and group admin, and act as an ambassador for Sky through events, digital activity and networking.

Required profile

• Minimum 10 years of sales expertise, with extensive midmarket knowledge of telecoms markets, products and customer needs.
• Proven track record of growing midmarket business within existing accounts.
• Expert knowledge of how to grow and expand existing accounts.
• Right to work in the UK; no sponsorship offered.

Desirable skills

• Mobile sales experience.
• Building a pipeline and developing self-generated leads.
• Planning and executing sales strategy to drive performance.

What we offer

• Free Sky TV or NOW package, including Sky Sports and Sky Cinema.
• Pension package with up to 9% employer contribution.
• Private healthcare with mental health support, Aviva digital GP and dental insurance.
• Discounts on Sky products and sharesave and tech schemes.
• Sky VIP rewards and experiences.