Night Team Leader – 32 hrs/week

About the role

Join Costa Coffee in Carlisle as a Night Team Leader, overseeing 32 hours of night‑time service each week. You will lead a small team to ensure smooth operations from 21:30 to 06:00, delivering high‑quality coffee and excellent customer experiences.

Key responsibilities

• Lead and coordinate night shifts, ensuring efficient store operations.
• Train, support and motivate new baristas.
• Maintain Costa’s standards for service, cleanliness and coffee preparation.
• Manage resources, handle cash and stock, and resolve any issues that arise during the night.
• Adapt quickly to changing circumstances and keep the team focused under pressure.

Required profile

• Reliable, accountable and mature role model.
• Strong communicator and team player.
• Energetic, positive and confident when leading others.
• Calm, resourceful and adaptable in a fast‑paced environment.
• Previous experience as a team leader or willingness to step into the role.
• At least 18 years old due to night‑working requirements.

Required skills

• Leadership and team‑management abilities.
• Excellent customer‑service orientation.
• Basic cash handling and stock management.
• Ability to work night shifts safely.

What we offer

• Hourly rate of £14.75–£15.75 for hours worked between 23:00‑05:00.
• 50% discount on food and drink in Costa‑owned stores.
• Matched pension contribution up to 10%.
• Coca‑Cola share scheme and Financial Support Fund.
• Opportunities to support the Costa Foundation’s community projects.