Office & Operations Coordinator

About the role

We are looking for an organised and driven Office & Operations Coordinator to become the backbone of our fast‑growing solar and electrical business in North London. This role goes beyond traditional admin work – you will own key processes that keep our projects running smoothly.

Key responsibilities

• Answer new enquiries promptly and schedule appointments.
• Manage customer communication from sale through installation.
• Prepare hand‑over packs and coordinate material orders and deliveries.
• Schedule installation teams, book scaffolding and waste collections.
• Organise DNO, MCS and certification paperwork.
• Book post‑installation appointments and assist customers with tariff changes.
• Maintain CRM and job‑management systems up to date.
• Support the sales team and directors with day‑to‑day operational tasks.

Required profile

• Highly organised with the ability to juggle multiple tasks.
• Excellent phone etiquette and customer‑facing confidence.
• Proactive problem‑solver who can work independently.
• Looking for a long‑term career rather than a short‑term role.

Required skills

• CRM software
• Microsoft Office
• Scheduling software

What we offer

• Competitive salary (£30,000‑£35,000 per year) with performance bonuses.
• Full training and opportunity to progress to an Operations Manager role.
• Friendly, ambitious team in a rapidly expanding renewable‑energy company.