Operations Administrator - Immediate Start

About the role

Our client is seeking a proactive Operations Administrator to join a fast‑moving team on a temporary basis. The role blends administrative support with sales coordination, offering a varied workload in a dynamic environment.

Key responsibilities

• Maintain organised digital documentation through scanning, filing and record keeping.
• Handle inbound customer calls, direct queries and provide clear information.
• Assist the Director with ad‑hoc administrative tasks.
• Process and update customer Direct Debits, ensuring accurate financial records.
• Onboard new customers into the CRM, update contracts and supporting documentation.
• Schedule and follow up on review meetings with existing customers.
• Prepare documentation and provide administrative support to the sales team.

Required profile

• Previous administration experience, preferably in telecoms or a service‑led environment.
• Confident handling of customer calls and enquiries.
• Excellent organisation, attention to detail and ability to manage multiple priorities.
• Professional, proactive and adaptable with a customer‑focused attitude.

Required skills

• Proficiency with Office 365 applications.

What we offer

• Temporary contract (30‑35 hours per week) with a competitive hourly rate.
• Flexible working hours to help balance personal commitments.
• Opportunity to gain experience in a fast‑paced, supportive team.