Operations Administrator

About the role

We are looking for a highly organised Operations Administrator to join a growing financial services business in London. You will support daily office operations, ensure compliance standards are met, and assist with a range of business processes and projects.

Key responsibilities

• Manage office logistics including meetings, mail, supplies and vendor relationships.
• Maintain and update CRM systems and client records.
• Provide administrative support to directors and the wider team.
• Assist with client onboarding and handle incoming queries.
• Support financial administration such as payroll, reporting and reconciliations.
• Maintain compliance documentation and support internal/external file reviews.
• Prepare management information (MI) reports and ensure data accuracy.
• Coordinate board meetings, staff reviews, training sessions and team events.
• Oversee procurement, supplier contracts and general office requirements.
• Assist HR functions including recruitment, contracts and employee records.

Required profile

• Experience in an operations or office administration role, preferably within financial services.
• Understanding of compliance processes and regulated environments.
• Strong organisational abilities with excellent attention to detail.
• Ability to manage multiple priorities independently.
• Confident communicator with solid stakeholder‑management skills.

Required skills

• Microsoft Excel
• CRM systems
• Financial reporting and reconciliations

What we offer

• Salary range £28,000 – £32,000 per year
• Benefits and performance bonus
• Hybrid working arrangement