Operations Manager, GP Education Group (GPEG)

About the role

The GP Education Group (GPEG) sits in the Primary Care Unit of the Department of Public Health and Primary Care at the University of Cambridge. It delivers over 17 weeks of full-time clinical teaching each year to around 1,000 medical students through in-house teaching and placements in 180 GP practices across the East of England, and it manages the Primary Care Tariff funds allocated to it. The Operations Manager gives principal operational support to the academic leads, reports to the Department's Business & Operations Manager and is responsible for the operational oversight of the Primary Care Tariff, including its annual budget of more than £6 million.

Key responsibilities

• Help the Business and Operations Manager set and deliver an operational plan, and oversee key milestones across the financial and academic cycle
• Analyse operational and financial risks, build a risk response plan and review it regularly
• Liaise with HR on HR issues, manage annual leave and sickness absence, and book conference facilities and accommodation
• Maintain a database of GP teaching practices, prepare practice agreements and certificates, and manage office space and equipment
• Ensure compliance with regulations such as Health and Safety and Data Protection, and support the Director in using staff resources efficiently
• Plan agendas for GPEG and departmental Tariff meetings and act as secretary
• Manage the system for recruiting, approving and reapproving teaching practices, and monitor and risk-assess accommodation provided to students
• Act as decision-maker on placement issues and handle enquiries from practice managers and GP teachers
• Depute for the GPEG Director at school-level meetings, take part in budget discussions and make decisions on the operational budget
• Create and maintain automated and AI-assisted processes, and act as main point of contact for administrative matters
• Onboard new staff and give line management support

Required profile

• Excellent organisational and communication skills, able to balance competing priorities and use sound judgement
• Ability to turn complex requirements into clear, workable solutions and to take ownership
• Experience of managing business and financial processes and supporting colleagues

What we offer

• Salary of £36,320 to £46,970 (grade 7)
• Full-time, 37 hours per week, fixed-term post
• Hybrid working where the role allows, though some attendance on campus and at teaching sessions is required

Applications close on 22 November 2026; interviews are scheduled for 8 December 2026. Candidates apply online through the University's recruitment system, uploading a covering letter and CV, and quoting reference SN51516.