Parts Coordinator & Van Stock Controller

About the role

The Parts Coordinator / Van Stock Controller will support Crown Lift Trucks by managing spare‑part requests, maintaining inventory accuracy and ensuring timely dispatch of stock to customers and field vans. This role is based in Birmingham and works closely with internal teams and external customers.

Key responsibilities

• Interpret customer spare‑part requirements, verify part numbers and load orders into the Baan system.
• Analyse back‑order reports and assess spare‑part needs for open orders.
• Maintain good inventory housekeeping and accurate filing systems.
• Process and coordinate purchase and replenishment orders, handling picking, packing and daily dispatch.

Required profile

• Previous experience within a Parts Department.
• Good understanding of inventory procedures.
• Excellent communication skills with internal and external customers.
• Flexibility to work both as part of a team and independently.

Required skills

• Baan software (or equivalent ERP system).
• Microsoft Excel.
• Microsoft Word.
• Internet browsing and ordering software.

What we offer

• Company pension plan.
• 25 days annual leave plus bank holidays.
• Discount scheme with major UK brands.
• Employee assistance programme.