People Officer

About the role

The People Officer provides frontline HR delivery for Cyfannol, supporting managers and staff with proactive, values‑led and trauma‑informed HR services. Reporting to the People Business Partner, the role ensures a safe, inclusive and supportive environment across the charity’s sites in Gwent.

Key responsibilities

• Deliver day‑to‑day HR services, including employee relations, recruitment support and performance management.
• Promote the charity’s vision, mission, values and equity, diversity and inclusion objectives.
• Provide guidance to managers to lead teams confidently, safely and consistently.
• Uphold organisational policies and procedures and contribute to their continuous improvement.
• Travel across Monmouthshire, Blaenau Gwent, Caerphilly, Newport and Torfaen as required; maintain a valid driving licence and access to a car.
• Work flexibly, including occasional evenings and weekends, to support a 24‑hour service model.

Required profile

• Relevant HR qualifications or experience in a similar HR delivery role.
• Strong understanding of trauma‑informed practice and inclusive workplace culture.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Willingness to travel regularly and adapt working hours as needed.

Required skills

What we offer

• Competitive salary of £31,059 per year.
• Permanent contract with a 35‑hour work week (Monday‑Friday).
• Opportunities for professional development within a values‑driven charity.
• Supportive, inclusive and flexible working environment.