People Services Administrator

About the role

Magna Housing, a community-based housing association serving the South-West, is recruiting a People Services Administrator. The role is home-based with occasional travel, part-time at 21 hours per week, and sits within the People team. It is a fixed-term contract with maternity cover up to 12 months or the return of the substantive role holder, starting from January 2027. The salary is £15,141 per annum (£26,677 full-time equivalent), with no visa sponsorship available.

Key responsibilities

• Act as a welcoming, dependable first point of contact for colleagues, giving a customer-focused service.
• Keep People systems accurate and up to date by creating, inputting and updating data.
• Action process changes to terms and conditions, issue updated contracts for salary, working pattern and probation changes, manage basic and enhanced DBS renewals, and keep Peoplesafe information up to date.
• Forward queries outside your scope to the wider People team, developing knowledge of their roles.
• Ensure strict compliance with UK employment legislation and Magna's policies and procedures.

Required profile

• Excellent administrative and organisational skills, meeting strict deadlines and managing multiple priorities.
• Experience working independently and in a team, with prior relevant work experience; specific qualifications are not essential.
• Background in handling confidential information and a proven commitment to customer service.
• Confidence to challenge existing ways of working and suggest improvements.
• Applicants must already have the legal right to work in the UK without employer sponsorship.

Required skills

• Experience using People, Payroll or HR software and Microsoft Office applications.
• Knowledge of "Cascade" is advantageous.

What we offer

• Annual leave starting at 5 weeks plus bank holidays, increasing over the first five years.
• Social Housing Pension Scheme with employer matching up to 8%, and company sick pay.
• Learning and development support, and a paid day a year to volunteer.
• Enhanced maternity, paternity, shared parental and adoption leave depending on length of service.
• Access to a wellbeing portal, employee assistance counselling, a health cash plan and discounts on entertainment and shops.
• Agile working support, mileage allowance of 45p per mile, and an interest-free loan of up to £1,000 after one year.