Performance Account Director

About the role

Starcom, the flagship Publicis Media agency, is hiring an Account Director for its European Performance Hub. You will lead the day-to-day relationship and delivery for a key P&G line of business, bringing together performance marketing specialists to turn client ambitions into connected strategies and execution. You will work closely with the Business Director and teams across London and India.

Key responsibilities

• Own the day-to-day client relationship, building trusted partnerships with P&G stakeholders through clear communication, thoughtful counsel and proactive problem-solving.
• Translate client objectives and strategic direction into clear briefs, recommendations and integrated plans.
• Connect performance marketing expertise across Paid Search, SEO, GEO, Commerce, Social and emerging AI-enabled opportunities to create joined-up strategies and measurable outcomes.
• Lead high-quality delivery across teams in London and India, clarifying priorities, responsibilities, timelines and expected standards.
• Turn performance data into insight, helping clients understand what matters and turning findings into practical next steps.
• Support and develop multidisciplinary teams, setting expectations, encouraging ownership and giving constructive feedback.
• Manage scope and resourcing and identify ways to deepen client value and bring in relevant capabilities from across the Hub.

Required profile

• Experience managing integrated digital or performance marketing programmes in an agency, consultancy or client-side environment.
• Experience building trusted client relationships and presenting recommendations to stakeholders at different levels.
• Ability to bring cross-functional teams together and deliver quality work across disciplines or locations.
• Sound commercial judgement, including balancing scope, resources, priorities and delivery.

Required skills

• Strong understanding of performance marketing, especially Paid Search, SEO, Commerce and the wider digital media landscape.
• Analytical and problem-solving skills, connecting channel performance with client and business objectives.
• Clear communication and a collaborative, curious approach, with interest in how technology, AI and GEO are shaping performance marketing.

What we offer

• Pension, life assurance and private medical cover.
• Reflection Days and Shared Parental Leave.
• Access to Employee Action Groups and inclusive benefits.
• Work primarily from the office or the client's office four days per week.