Social Account Manager – Paid Social, European Markets

About the role

Starcom, the flagship Publicis Media agency, is hiring a Social Account Manager to lead the strategic and day-to-day delivery of paid social activity for the Mars Veterinary Health account. The role shapes performance-focused campaigns across European markets, working primarily across Meta to drive appointment bookings, lead generation and meaningful traffic.

Key responsibilities

• Lead paid social strategy and campaign delivery across European markets, with a focus on performance and measurable results.
• Manage and optimise campaigns day to day, mainly on Meta, using testing and performance insights to improve outcomes.
• Turn client objectives, audience needs and market context into clear, actionable social strategies.
• Oversee campaign budgets, projections and allocation together with internal account teams.
• Act as a key day-to-day contact for clients, communicating performance, recommendations and technical concepts clearly.
• Support and guide an Account Executive, fostering learning, knowledge sharing and collaboration across the team.
• Identify ways to improve processes, develop best practice and evolve the account's approach to products, testing and innovation.

Required profile

• Hands-on experience managing paid social campaigns, with strong knowledge of Meta and performance-focused activity.
• Ability to use data and campaign insights to find opportunities, solve problems and inform strategy.
• Experience managing multiple priorities and collaborating with internal teams and external stakeholders.
• Organised, detail-oriented, collaborative and interested in supporting others.

Required skills

• Meta (Facebook) advertising and performance-based paid social.
• Clear communication, able to explain technical concepts to clients and non-technical colleagues.

What we offer

• Pension, life assurance and private medical cover.
• Reflection Days and Shared Parental Leave.
• Access to Employee Action Groups and inclusive benefits.