Personal Assistant (Retail)

About the role

This full‑time Personal Assistant position supports senior staff within a retail‑focused organisation in Crawley. You will ensure smooth daily operations by handling administrative tasks, managing schedules, and maintaining confidential information.

Key responsibilities

• Manage and coordinate calendars, appointments and meetings for senior team members.
• Prepare, edit and format correspondence, reports and presentations.
• Organise travel arrangements and itineraries for business trips.
• Act as the first point of contact, handling inbound communication efficiently.
• Maintain accurate records and ensure timely filing of documents.
• Provide ad‑hoc administrative support to keep daily operations running smoothly.
• Collaborate with other departments to deliver seamless business support.

Required profile

• Previous experience in a secretarial or business‑support role.
• Strong organisational and time‑management abilities.
• Excellent written and verbal communication skills.
• High attention to detail and ability to multitask.
• Proactive problem‑solving and decision‑making attitude.

Required skills

• Microsoft Office (Word, Excel, PowerPoint)

What we offer

• Competitive salary between £28,800 and £35,200 per year.
• Additional benefits valued at £3,200 annually.
• Permanent contract with stability and career growth.
• Opportunity to work in the retail sector supporting a professional team.