Personal Secretary – Mental Health Services

About the role

The NHS Ayrshire and Arran is seeking a Personal Secretary to provide confidential administrative support to the Mental Health Services directorate at Ayrshire Central Hospital. This permanent position offers the chance to work within a caring, safe and respectful NHS environment.

Key responsibilities

• Provide comprehensive secretarial support to the directorate, including handling correspondence and phone calls.
• Manage electronic diaries, schedule appointments and organise meetings.
• Prepare minutes, transcribe notes and distribute them promptly.
• Maintain electronic filing systems and ensure accurate record keeping.
• Produce documents and presentations using Microsoft Office applications.

Required profile

• Education to O Grade/Standard Grade Credit or National 5 in English and Maths.
• SVQ Level III in Business Administration or equivalent qualification/experience.
• Recognised IT qualification or proven competence with Microsoft Office.
• Advanced keyboard skills and proven minute‑taking experience.
• Ability to work unsupervised, maintain confidentiality and comply with GDPR.
• Experience in an NHS setting is desirable.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft Teams
• Microsoft PowerPoint
• Electronic diary management
• Electronic filing systems

What we offer

• Permanent contract within a respected public health organisation.
• Opportunity to contribute to mental health services in North Ayrshire.
• Supportive and inclusive workplace culture.