Project Assistant

About the role

The Project Assistant will support the day‑to‑day operation of a supported housing service in Bristol, helping to maintain a safe and welcoming environment for residents. You will work across a mix of early, mid and late shifts, ensuring the smooth running of the accommodation.

Key responsibilities

• Assist residents with enquiries from GP, social services, and benefits teams.
• Liaise with emergency services such as police and ambulance when required.
• Log all incidents accurately to maintain a reliable record.
• Prepare and clean rooms after a resident leaves, readying them for the next occupant.
• Provide administrative support to the housing team and respond to day‑to‑day operational needs.

Required profile

• Experience working in a customer‑facing environment.
• Understanding of supporting vulnerable people, which may include personal lived experience of homelessness or substance misuse.
• Legal right to work in the United Kingdom.

Required skills

What we offer

• Competitive salary of £26,227.50 per annum.
• Generous pension scheme.
• 25 days holiday plus bank holidays.
• Opportunity to make a meaningful impact within a respected housing association.