Reception Team Member – 16 hrs/week, Fixed‑term

About the role

Join the Stroud Premier Inn as a Reception Team Member and become the friendly face welcoming guests each day. This fixed‑term position offers 16 hours per week with a competitive hourly rate.

Key responsibilities

• Check guests in and out using the hotel’s administration system.
• Provide a warm, professional welcome and answer guest enquiries.
• Coordinate with housekeeping to ensure rooms are ready for arrival.
• Maintain accurate records of bookings and payments.

Required profile

• Enthusiastic attitude with a passion for customer service.
• Ability to work collaboratively with team members.
• Commitment to an inclusive and diverse workplace.

Required skills

What we offer

• Training and clear career progression within Whitbread.
• Whitbread Benefits card – up to 60% off Premier Inn rooms and 25% off meals.
• Company pension and save‑as‑you‑earn scheme.
• Discounts on shops, utilities, travel, cinema and supermarkets.
• Complimentary Premier Inn breakfast for two on joining.