Receptionist (Casual)

About the role

We are looking for a friendly and energetic Receptionist to join our front‑office team on a casual basis. You will be the first point of contact for guests, ensuring a smooth and memorable experience from check‑in to check‑out.

Key responsibilities

• Welcome guests, manage check‑in and check‑out procedures.
• Answer phone calls, respond to guest inquiries and provide information about hotel services.
• Handle reservations, cancellations and modifications using the hotel’s front‑desk system.
• Coordinate with housekeeping and other departments to fulfil guest requests.
• Maintain accurate guest records and process payments.
• Address and resolve guest issues promptly to ensure satisfaction.

Required profile

• Positive “Yes I Can!” attitude and flexibility.
• Strong attention to detail and problem‑solving mindset.
• Excellent verbal communication and interpersonal skills.
• Team‑oriented and able to work in a fast‑paced environment.
• Enjoy having fun at work while delivering high‑quality service.

Required skills

What we offer

• Opportunities for career growth and learning within a global hotel group.
• Inclusive and supportive workplace culture.
• Access to global hotel rates and local employee perks.
• Chance to be part of a team that creates memorable guest experiences.