This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Receptionist
Nuffield Health · Staffordshire
Job description
About the role
As the face of Nuffield Health at North Staffs Hospital, you will welcome patients, guide them through the department and ensure they feel comfortable and supported during their visit.
Key responsibilities
- Answer phone calls, handle enquiries and book appointments.
- Welcome patients in person and direct them to the appropriate waiting or changing rooms.
- Prepare clinical paperwork, referral forms, charge sheets and terms and conditions.
- Work closely with colleagues to keep the department running smoothly.
Required profile
- Excellent communication and customer‑service skills.
- Empathy and the ability to explain sensitive information clearly.
- Experience in healthcare administration or a similar reception role is preferred.
Required skills
- IT proficiency.
- Keyboard/computer literacy.
What we offer
- Hourly rate of £12.84.
- Holiday entitlement in line with the Working Time Directive.
- Access to a pension scheme.
- Discounted gym membership (£25 per month).
- Bank (ad‑hoc) working hours for flexibility.
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Nuffield Health
Staffordshire
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